Privacy Policy

Your privacy matters to us

Last Updated: February 16, 2026

Kome Experience ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at komeexperience.com (the "Site") or interact with our services.

Information We Collect

Information You Provide

When you use our contact form or request a catering proposal, we may collect:

  • Full name
  • Email address
  • Phone number
  • Event details (date, location, guest count, preferences)
  • Any additional information you choose to include in your message

Information Collected Automatically

We use Google Analytics to collect certain information automatically when you visit our Site, including:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on each page
  • Date and time of your visit
  • Device type (desktop, mobile, tablet)
  • General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Prepare and deliver catering proposals upon request
  • Communicate with you regarding our services
  • Improve our website, services, and user experience
  • Analyze website traffic and usage patterns via Google Analytics
  • Comply with legal obligations

Proposals and Client Relationship

Submitting a contact form or receiving a catering proposal does not establish a client relationship or contractual obligation. The information presented on this Site is a general representation of our services and available catering options. A formal client relationship is only established upon execution of a service agreement and receipt of required deposits and/or final payments as outlined in that agreement.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, primarily through Google Analytics, to understand how visitors interact with our Site. Google Analytics cookies collect information anonymously and report website trends without identifying individual visitors.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You may also control cookies through your browser settings.

Third-Party Services

We may use the following third-party services that have access to your information:

  • Google Analytics — for website analytics and traffic reporting. Google's privacy policy can be found at policies.google.com/privacy.

We do not sell, trade, or rent your personal information to third parties. We do not share your personal information except as necessary to provide our services or as required by law.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information collected through our contact form for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your personal information by contacting us directly.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data collection practices

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kome Experience
Miami, FL
Contact Form